Skip to content

Terms & Conditions

JWR Group Pty Ltd ACN 626 425 009  

Last Updated: 18/02/2026 

1. Agreement 

These Terms govern the provision of cable recycling and waste management services (“Services”) by JWR Group Pty Ltd ACN 626 425 009  (“we”, “us”, “our”) to you (“Customer”, “you”). 

By using our Services, you agree to these Terms. 

2. Services 

We provide: 

  • Collection of electrical cable and wire for recycling 
  • Processing and valuation of materials 
  • Supply of bins and equipment (where applicable) 
  • Payment for materials and environmental reporting 

Service availability: Collections are subject to availability and must be scheduled 48 hours in advance. We may set minimum collection volumes. 

We may, in our sole discretion, refuse to collect materials which are unsafe, contaminated, or not fit for transport or recycling. 

3. Your Obligations 

Materials must be: 

  • You must sort materials according to cable/metal grade. If materials are not sorted, grading will default to the lowest-value applicable category 
  • Suitable for recycling Recyclable metals and cables that can be reprocessed and reused infinitely without losing their inherent properties, such as strength or quality. They are classified into ferrous (containing iron, eg: steels) and non-ferrous (no iron, eg copper, brass) metals, generally collected from industrial scrap, automobiles, and household appliances. and legally owned by you 
  • Free from contamination (no asbestos, hazardous substances, live connections). Contaminated, hazardous, or non-recyclable materials may be rejected or subject to additional charges. 
  • Accessible and safe for collection 

You must: 

  • Provide safe site access and notify us of any hazards 
  • Ensure appropriate personnel are available during collections 
  • Care for any equipment we provide (bins, scales) 
  • Return equipment upon termination 

Equipment: You are responsible for protecting all equipment we supply. 
You will be liable for any loss, theft or damage to our equipment while in your control, except for fair wear and tear. 

4. Pricing and Payment 

Pricing is based on: 

  • Weight and type of materials 
  • Collection frequency and volume 
  • Current market rates 

Payment terms: Net 30 days from invoice via bank transfer. Payment terms may be varied for specific customers upon written agreement. 

We may withhold payment for contaminated or substandard materials. 

Collection fees: Apply for below-minimum volumes, remote access, difficult sites, or failed collections, as reasonably determined by us in our sole discretion. 

Disputes: Raise any invoice disputes within 48 hours of receiving the invoice. Undisputed amounts remain payable by the due date. 

5. Weighing and Valuation 

All materials are weighed at our certified facility or via certified scales at the collection site. Our recorded weight is final unless proven materially inaccurate by verifiable evidence.Deductions: We may apply deductions for contamination, moisture, foreign matter, non-recyclable items, or failure to sort materials. Final grading and valuation are determined after processing and may differ from initial estimates. 

6. Collections 

Scheduling: Collections must be booked in advance. We’ll make reasonable efforts to meet scheduled times but cannot guarantee exact timing. 

Failed collections: If we cannot complete a collection due to unavailability of personnel, unsafe conditions, or materials not as described, a failed collection fee or booking fee applies. 

Booking fees for new or unverified suppliers may be credited back on the RCTI upon successful completion of collection. 

Cancellations: Give 24 hours notice. Late cancellations may incur fees. 

7. Environmental Compliance 

We comply with all applicable EPA regulations, including the Environment Protection Act 2017 (Vic) and related subordinate instruments.  

We can provide environmental documentation (collection dockets, sustainability reports, etc.) upon request. 

8. Liability 

Our liability for failure to comply with consumer guarantees under the ACL is limited, where permitted, to the re-supply of Services or payment of the cost of re-supply.You indemnify us against all claims, losses, damages or liabilities arising from hazardous, contaminated or unsafe materials, or from unsafe site conditions under your control. 

Insurance: We maintain public liability insurance. Certificates available on request. 

Australian Consumer Law: Nothing excludes rights under Australian Consumer Law that cannot be excluded by law. 

9. Confidentiality 

Both parties must keep confidential: 

  • Pricing and commercial terms 
  • Business operations and processes 
  • Technical information 

Exceptions: Legal requirements, professional advisors, publicly available information. 

Confidentiality obligations continue after termination of the Services for a period of 5 years. 

10. Term and Termination 

Termination: 

  • Either party may terminate with 30 days written notice 
  • Immediate termination for material breach (if not remedied within 14 days) or insolvency 

Upon termination: 

  • All outstanding amounts are immediately due 
  • Return all our equipment 

Materials collected prior to termination will be processed and valued in accordance with these Terms, and payment will be made via RCTI. 

11. Privacy 

We will only collect, use and disclose personal information as reasonably necessary to provide our Services, and in accordance with the Privacy Act 1988 (Cth). See our Privacy Policy at www.jrhammer.com.au/privacy-policy for details on collection, use, and disclosure. 

12. Dispute Resolution 

Process: The parties agree to resolve any dispute in accordance with the following: 

  1. Good faith negotiation directly between the parties. If the dispute is not resolved in this manner within 14 days; then the parties agree to 
  1. Mediation conductged by an independent mediator appointed by agreement of the parties. Mediation will be conducted in Victoria unless otherwise agreed. If the dispute is not resolved in this manner within 14 days; then the parties agree to 
  1. The parties agree to continue performing their obligations during disputes (except those obligations in relation to the matter in dispute). 

13. General 

Governing law: Victoria, Australia 

GST: All prices exclude GST unless stated 

Amendments: We may update these Terms by giving you 30 days written notice. Continued use of our Services after the notice period constitutes acceptance of the updated Terms. 

Notices: All formal communications must be in writing (email, post, or hand delivery) 

Entire agreement: These Terms constitute the entire agreement between parties 

Referral Programme: Separate terms and conditions apply 

14. Contact 

JWR Group Pty Ltd 
Email: admin@jrhammer.com.au  
Phone: 1300 574 267  
Address: 2/72 Northgate Dr, Thomastown VIC 3074